Reporting
The Reporting page allows you to generate reports detailing eDeposit processing activities and results. You can create a variety of reports that contain different types of information, available in different formats, depending on the report. The actual reports available to you will depend on your assigned user permissions and on which reports have been configured for your use.
Report data comes from the Capture database. This data is available for a specific length of time set by system parameters; older data is purged (deleted) and is not available for reporting.
To create a report:
- Select the report you want to create from the Report drop-down list.
Once you make your selection, the drop-down menus of available report filters update to reflect the selections you can make to customize the report contents. Depending on your report selection, you may be able to refine your report content on a number of filters, or no filters.
Note: If you are unsure that the selected report is the report you want to create, click the Sample thumbnail report image to see an example of what the report typically contains.
- From the Type drop-down menu, select the report type you want the created report to be. Depending on which report you are creating, you will be able to output the report in one or more of the following formats:
- CSV – Comma separated value data. A text output file best suited for importing reporting information into another program or system.
- DOCX – Microsoft Word Open XML Document. Best suited for generating reports that can be edited or included in another document.
- IIF – Intuit Interchange Format. An ASCII text, CSV file output used when generating QuickBooks Receive Payment Export File reports from eDeposit for import into QuickBooks. Note, this format can only be specified for the QuickBooks Receive Payment Export File report.
- PDF – Portable Document Format. Best suited for generating reports that will be viewed on a computer screen or sent to other people for viewing. These files are not suitable for editing.
- RTF – Rich Text Format. Best suited for generating reports that can be edited or included in another document. Most document editors can open or import this format.
- XLS – Microsoft Excel Spreadsheet. An export format, used by Microsoft Excel and Open Office, that once imported, can be further sorted, refined, or combined.
- Make any desired selections from the available filters, noting the following:
- Many reports require a customer name. Either enter the customer name, or click the Find Customer link to search for, and select the customer for this report.
If you use the Find Customer feature, the Report Customer Search page displays.
Search for the customer you want to report on by account number, name, or unique ID number, or click Show All to view all customers, then select the customer by clicking the corresponding customer line.
- Limit the inclusion of images to smaller reports as they add to the system load and increase the report page count significantly.
- When you have finished selecting your report filters, click the Create Report button.
The system generates the report. The report will appear in the Report Instances list at the bottom of the Reporting page. Once the report is completed (which will depend on how your system is configured – reports may be generated immediately or may be scheduled to be generated at a later time), you can view or delete the report.
To save and view a copy of a report:
- Click the Edit (
) icon for the report you want to save and view in the Report Instances list at the bottom of the page.Note: If your system is configured to allow PDF reports to be viewed within a browser window instead of having to save reports for viewing in PDF viewing software outside of the application, clicking the Edit (
) icon for the report you want to view will display the report directly within a separate browser window (instead of requiring you to save the report).
A File Download dialog displays.
- Click the Save button to save the report to a location of your choosing for later access. Once saved, open the file to view the generated report.
To view report creation settings:
- Click the Report Parameters (
) icon of the report for which you wish to view creation settings.The Report Parameters pop-up displays.
- Review the report parameters selected when the report was generated. To print the summary information, click the Print button.
- When you have finished reviewing the report parameters, click the Close button to return to the Reporting page.