Bank User Details
The Bank User Details page displays summary information about the selected bank user and allows you to edit the user's information, assigned roles, and authentication settings (if configured).
The User Information summary displays the following user information:
Page Element
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Description
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User ID
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The selected user's assigned identification value.
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Email
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The user's email address.
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First name
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The user's first name.
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Last name
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The user's last name.
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Security question
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The user's selected account security question.
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Answer to security question
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The user's answer to the account security question.
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Phone number
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The user's telephone number
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Locked
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The user's current application access status:
- No – Either the user's account is currently unlocked (and the user can log in to the application) or, if your system is configured to use second factor user authentication, the user's account was locked after the user failed to answer the configured number of prompted second factor challenge questions (and the user can no longer log in to the application).
- Administrator Lock – The user's account is currently locked. The account was either locked in RSA or locked manually by an administrator through the Completion application. While a user's account is locked, the user will not be able to log in to the application.
- Unknown – Either RSA is not being used or, if your system is configured to use RSA, the user does not have a record in the back-end store (for example, the user information was loaded through a data load file).
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Time zone
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The user's time zone.
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The Assigned roles summary displays the role or roles assigned to the selected user.
In addition to reviewing the displayed information, you can also perform the following actions:
- To make changes to the bank user's information, click the Edit User button.
- To edit which roles are assigned to the user, click the Edit Roles button.
- If your system is configured to use RSA (and allow user records to be managed through the Completion application), the page will include a Manage Authentication button. To manage user authentication settings (user password resets, and user account locks and unlocks), click the Manage Authentication button.
- If your system is configured to include second factor user authentication, the page will include a Reset Challenge Questions button. To reset the user's second factor user authentication challenge questions and "Remember Me" settings, click the Reset Challenge Questions button.