The Assign Deposit page allows you to assign an in-process deposit to another user. The user you select is then responsible for the selected deposit.
In addition to assigning deposits in an Open-Balanced state, you can also assign deposits in an Open-Processing or Open-Jammed deposit to another user under the following conditions:
Note: If you attempt to assign a deposit under this condition, you will see a message informing you that you can not make the assignment.
If your system is configured for multi-site processing, you can also assign deposits in a Not Completable state (that is, deposits that were in process when a processing site failure occurred) to other users for additional investigation (for example, to determine whether the assigned deposit requires re-processing and, if so, which items were associated with the original deposit).
Note: When assigning a Not Completable deposit, the state listed on this page will identify the state the deposit was in before the processing failure occurred.
To assign a specific deposit to another user:
A dialog displays confirming that you want to assign the deposit.
A message confirms that the deposit has been reassigned.