Assign Deposit

The Assign Deposit page allows you to assign an in-process deposit to another user. The user you select is then responsible for the selected deposit.

In addition to assigning deposits in an Open-Balanced state, you can also assign deposits in an Open-Processing or Open-Jammed deposit to another user under the following conditions:

If your system is configured for multi-site processing, you can also assign deposits in a Not Completable state (that is, deposits that were in process when a processing site failure occurred) to other users for additional investigation (for example, to determine whether the assigned deposit requires re-processing and, if so, which items were associated with the original deposit).

Note: When assigning a Not Completable deposit, the state listed on this page will identify the state the deposit was in before the processing failure occurred.

To assign a specific deposit to another user:

  1. Select the user to whom you will be assigning the deposit from the Assign New User drop-down menu.
  2. Click the Save button to save your changes.

    A dialog displays confirming that you want to assign the deposit.

  3. Click the OK button to continue.

    A message confirms that the deposit has been reassigned.