Deposit Profile
The Deposit Profile page shows the current deposit profile information for the selected customer, including the profile, tier, and risk category assigned to the selected customer, and the deposit limits and thresholds that will be applied to the customer.
To make any changes to the assigned profile, tier, risk category, or any of the established deposit limits or thresholds, click the Edit button.
When viewing limit and threshold information on this page, note the following general information:
- Limit or threshold values of "--" indicate that the corresponding deposit limit or threshold was not enabled in the bank-defined tier defaults.
- Limit or threshold values displayed in blue identify overrides made to the bank-defined tier defaults for the current customer. These overrides can be higher or lower than the original bank-defined values.
- When available, values displayed in the Actual (Last Month) columns show the actual totals (for item exception thresholds) or averages (for deposit thresholds) from the previous month for the current customer.
- Actual (Last Month) values displayed in red indicate that the actual totals or averages during the previous month exceeded the configured thresholds.
When viewing Single Deposit and Item Limits, note the following:
- Deposit amount ($) – The maximum dollar value permitted for a single deposit for this customer.
- Item amount ($) – The maximum dollar value permitted for a single item within a deposit for this customer.
- Approved item amount ($) – The maximum dollar value permitted for a single item within a deposit for this customer before the deposit must be transmitted by another user. If an item is over this limit, the deposit creator will not be allowed to transmit the deposit.
- Item count – The maximum number of items permitted in a single deposit for this customer.
- If your system is configured to allow deposit limits by capture source, the Single Deposit and Item Limits section of the page will include an additional Capture Sources drop-down menu. The new menu contains entries for all configured capture sources identified when the feature was enabled as well as a generic entry (which will be used when the originating capture source does not match one of the configured capture sources). Selecting one of the entries from the menu allows you to set specific Deposit amount ($), Item amount ($), and Item count overrides for each configured capture source. These separate limits allow you to restrict the amounts and counts users are permitted when making deposits from selected capture sources.
When viewing Deposit Limits Per User, note the following:
- Daily amount ($) – The maximum dollar value of all deposits each of this customer's users is permitted to transmit daily.
- Daily count – The maximum number of deposits each of this customer's users is permitted to transmit daily.
- Weekly amount ($) – The maximum dollar value of all deposits each of this customer's users is permitted to transmit weekly.
- Weekly count – The maximum number of deposits each of this customer's users is permitted to transmit weekly.
- Monthly amount ($) – The maximum dollar value of all deposits each of this customer's users is permitted to transmit monthly.
- Monthly count – The maximum number of deposits each of this customer's users is permitted to transmit monthly.
When viewing Item Exception Thresholds, note the following:
- CAR/LAR low confidence rate (%) – The maximum percentage of processed items that require an operator to verify the entered amount allowed for this customer before generating an alert.
- CAR/LAR zero confidence rate (%) – The maximum percentage of processed items that require an operator to enter an amount allowed for this customer before generating an alert.
- IQA failure rate (%) – The maximum percentage of processed items with Image Quality Assessment (IQA) errors allowed for this customer before generating an alert.
- MICR failure rate (%) – The maximum percentage of processed items with MICR errors allowed for this customer before generating an alert.
- Item edits (%) – The maximum percentage of user actions performed on processed items (including any user overrides, confirmation or changes to the item amount, changes to field data (fields 1-10), and any item reclassifications) allowed for this customer before generating an alert.
- Duplicate item rate (%) – The maximum percentage of processed items flagged as duplicates allowed for this customer before generating an alert.
When viewing Deposit Thresholds, note the following:
- Daily amount ($) – The maximum dollar value of all daily transmitted deposits allowed for this customer before generating an alert
- Daily count – The maximum number of daily transmitted deposits allowed for this customer before generating an alert.
- Weekly amount ($) – The maximum dollar value of all weekly transmitted deposits allowed for this customer before generating an alert.
- Weekly count – The maximum number of weekly transmitted deposits allowed for this customer before generating an alert.
- Monthly amount ($) – The maximum dollar value of all monthly transmitted deposits allowed for this customer before generating an alert.
- Monthly count – The maximum number of monthly transmitted deposits allowed for this customer before generating an alert.